About Listening

It’s all too easy to blame the listener or ‘audience’ in a meeting or social setting when they disagree, or — in your eyes — have missed the point. Your ‘performance’ has not struck the right chord — you didn’t pick up the body language signals that suggested doubt, uncertainty or hostility on their part, and so your lack of awareness precluded you from even trying to rectify the situation.

James Borg – Body Language

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